Privacy Policy
Effective Date October 2025
Transport Compliance App (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transport compliance app (“App”). Please read this Privacy Policy carefully. By using our App, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
a. Personal Information:
- When you register for an account, we may collect personal information such as your name, email address, phone number, and company details.
- We may also collect personal information about your drivers, including names, license details, and certifications.
b. Vehicle and Compliance Information:
- We collect information related to your vehicles, including registration numbers, maintenance records, inspection dates, and other compliance-related data.
- This information is used to manage and monitor your fleet’s compliance status.
c. Usage Data:
- We may collect information about your device and how you use the App, including your IP address, browser type, operating system, and access times.
- We may also collect information on how you navigate and use the features of the App.
d. Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to track the activity on our App and hold certain information.
- You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the App may not function properly if cookies are disabled.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Improve Our Services: We use your information to operate and maintain the App, process transactions, and improve the user experience.
- To Communicate With You: We may use your information to send you updates, alerts, and other communications regarding the App or your account.
- To Ensure Compliance: We use your compliance-related data to monitor and ensure that your fleet and drivers meet regulatory requirements.
- For Analytics and Research: We analyze usage data to understand how users interact with our App and to improve its functionality and performance.
- To Protect Against Fraud: We may use your information to detect and prevent fraud, security breaches, and other potentially harmful activities.
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
- With Your Consent: We may share your information with third parties if you have given us explicit permission to do so.
- Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as cloud storage providers, payment processors, and customer support services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
4. Data Security
We take the security of your information seriously and use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information stored in the App. You can do this directly within your account settings or by contacting us.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
- Account Deactivation: You may deactivate your account at any time, and we will stop collecting your information. However, we may retain certain data as required by law or for legitimate business purposes.
7. Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Effective Date October 2025
Transport Compliance App (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transport compliance app (“App”). Please read this Privacy Policy carefully. By using our App, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
a. Personal Information:
When you register for an account, we may collect personal information, such as your name, email address, phone number, and company details.
We may also collect personal information about your drivers, including names, license details, and certifications.
b. Vehicle and Compliance Information:
We collect information related to your vehicles, including registration numbers, maintenance records, inspection dates, and other compliance-related data.
This information is used to manage and monitor your fleet’s compliance status.
c. Usage Data:
We may collect information about your device and how you use the App, including your IP address, browser type, operating system, and access times.
We may also collect information on how you navigate and use the features of the App.
d. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our App and hold certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the App may not function properly if cookies are disabled.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Improve Our Services: We use your information to operate and maintain the App, process transactions, and improve the user experience.
- To Communicate with You: We may use your information to send you updates, alerts, and other communications regarding the App or your account.
- To Ensure Compliance: We use your compliance-related data to monitor and ensure that your fleet and drivers meet regulatory requirements.
- For Analytics and Research: We analyse usage data to understand how users interact with our App and to improve its functionality and performance.
- To Protect Against Fraud: We may use your information to detect and prevent fraud, security breaches, and other potentially harmful activities.
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
- With Your Consent: We may share your information with third parties if you have given us explicit permission to do so.
- Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as cloud storage providers, payment processors, and customer support services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
4. Data Security
We take the security of your information seriously and use reasonable administrative, technical, and physical safeguards to protect your information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
Access and Correction:
You have the right to access and correct your personal information stored in the App. You can do this directly within your account settings or by contacting us.
Data Portability:
You may request a copy of your data in a structured, commonly used, and machine-readable format.
Account Deactivation:
You may deactivate your account at any time, and we will stop collecting your information. However, we may retain certain data as required by law or for legitimate business purposes.
7. Children’s Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Data Controller and Contact Details
The data controller responsible for your information is:
TRANSPORT COMPLIANCE APP LIMITED
Company registration number: 15887529
Privacy contact: support@transportcomplianceapp.com
10. Lawful Basis for Processing
We process your personal data under the following lawful bases as required by the UK GDPR:
- Contract: To provide and manage your account and deliver the App’s core services.
- Legal Obligation: To meet regulatory requirements relating to transport, vehicle compliance, record-keeping, and safety.
- Legitimate Interests: To improve our services, maintain security, detect fraud, and ensure safe and compliant fleet operations. We have carried out a legitimate interests assessment where required.
- Consent: For optional activities such as marketing communications or the use of non-essential cookies. You may withdraw consent at any time.
11. Data Retention Periods
To comply with UK GDPR requirements, we apply the following retention periods:
- Account information: Kept while your account is active and for up to 2 years after closure.
- Driver information, licences & certifications: Retained for 6 years or the period required by transport/regulatory law.
- Vehicle compliance and inspection data: Retained for 6 years (or longer if legally required).
- Security and support logs: Retained for up to 1 year.
- Analytics data: Retained for up to 2 years (aggregated or anonymised may be kept longer).
- Marketing preferences: Retained while consent is active and for 1 year after withdrawal.
12. Cookies and Similar Technologies (PECR Compliance)
Non-essential cookies (for analytics, performance, or marketing) will only be used with your explicit consent, in accordance with the Privacy and Electronic Communications Regulations (PECR).
Our cookie practices include:
- Displaying a clear cookie banner when you first visit,
- Allowing you to accept or reject non-essential cookies,
- Allowing you to change your cookie settings at any time,
- Providing full details of each cookie we use in our Cookie Policy:
https://transportcomplianceapp.com/cookie-policy-uk/ - Our website uses a cookie consent banner to ensure compliance with UK GDPR and PECR. Non-essential cookies (for analytics, performance, or marketing) are blocked until you give explicit consent. We record and retain consent records to demonstrate compliance.
Strictly necessary cookies are used only to ensure the App operates properly.
13. Your UK GDPR Rights
Under the UK GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object (including to processing based on legitimate interests)
- Right to withdraw consent at any time
To exercise your rights, contact: support@transportcomplianceapp.com
If you are dissatisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection authority.
14. Complaints — Information Commissioner’s Office (ICO)
If you are unhappy with our handling of your personal data, you may contact the UK ICO:
By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
If you have any questions about this Privacy Policy or our data practices or would like to request your data to be removed, please contact us at:
info@transportcomplianceapp.com
END OF PRIVACY POLICY
If you have any questions about this Privacy Policy or our data practices or would like your data to be removed, please contact us at: info@transportcomplianceapp.com
By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.